Sorry, you are clueless. Yes, some aspects of his personality are obnoxious, but he’s built multiple companies that have delivered real innovation, his customers are largely happy, and I’m sure his engineers don’t care how much credit he takes.
His companies have few innovations, at best they are iterative, and often actively worse. and he did none of it himself, he deserves zero credit
people think he is innovative because he sold decades old tech to people who didnt pay attention before, because he is a glorified marketing exec and hes not even good at that
consumer satisfaction is a poor way to measure quality
