Adding another datapoint on this: I’ve been a Stripe customer for 5-6 years and have received outstanding customer service.
This includes immediate callbacks by phone, knowledgeable support on disputes, etc. Each time the support person has been more knowledgeable than I’d expect at a company this size. For more context, in case it matters, we process roughly 200k of through stripe annually.
This includes immediate callbacks by phone, knowledgeable support on disputes, etc. Each time the support person has been more knowledgeable than I’d expect at a company this size. For more context, in case it matters, we process roughly 200k of through stripe annually.
10/10 service for me.