Why doesn't a small business owner engage in more direct interaction with his/her customers? Its not like a mom and pop shop is supposed to sell nationwide and all that?
Support local artists, give out free stuff to local revievers, join local hobby groups, community groups where a customer is supposed to be and take it from there. Facebook doesn't want a small business to do that, instead dial in a few parameters and call it a day. I would rather do business with a seller who is genuinely interested in selling a good product, provide service, handle issues, instead of the other "hey... you bought a rice cooker yesterday, would you like a juicer? ".
Support local artists, give out free stuff to local revievers, join local hobby groups, community groups where a customer is supposed to be and take it from there. Facebook doesn't want a small business to do that, instead dial in a few parameters and call it a day. I would rather do business with a seller who is genuinely interested in selling a good product, provide service, handle issues, instead of the other "hey... you bought a rice cooker yesterday, would you like a juicer? ".