Trick is, I don't think Microsoft bought Skype for the consumer service. I think it's solely to make Exchange/Lync a better enterprise offering.
MS has apparently realized that there's still a huge opportunity following the analog PBX shakeout of the last decade. They've been pushing Lync pretty heavily lately and I think the Skype purchase was made so they can directly address the things people ask for when they're evaluating Lync.
MS has apparently realized that there's still a huge opportunity following the analog PBX shakeout of the last decade. They've been pushing Lync pretty heavily lately and I think the Skype purchase was made so they can directly address the things people ask for when they're evaluating Lync.