Ha! That's a fair point. I'll award you with another security question story, then:
I called into support. This was not my first call, but it was the first call where I was prompted for the security question by the rep. And, there was no mention that it was a security question, just "So deathanatos, what color is the dress?" (Not the actual question, of course.) I was like, "uh, what?" at which point the rep. mentioned it was the security question. I'm already logged in, so I dug around the account settings, and found that under there, the security questions and their answers were visible, so I rattled off the answer at that point.
That particular method of support contact required you to log in, too, so anyone in contact could "answer" the security question by just looking it up…
I called into support. This was not my first call, but it was the first call where I was prompted for the security question by the rep. And, there was no mention that it was a security question, just "So deathanatos, what color is the dress?" (Not the actual question, of course.) I was like, "uh, what?" at which point the rep. mentioned it was the security question. I'm already logged in, so I dug around the account settings, and found that under there, the security questions and their answers were visible, so I rattled off the answer at that point.
That particular method of support contact required you to log in, too, so anyone in contact could "answer" the security question by just looking it up…