Depends on your definition of support I suppose. Redhat employs so many more low level engineers they can generally get you a z stream patch or something to fix a legitimate bug. Canonical is an exceptional marketing company, but I've found their engineering to be lacking when it comes to enterprise. As someone who's worked as a linux monkey for companies who pay Canonical for support and for companies who pay Redhat for support, I've always found the Redhat support to actually solve the root cause. When we filed what we thought were legitimate bugs with Canonical, the common response was just to "upgrade to the latest version of Ubuntu". When we asked them to confirm that doing so actually fixed our problems we just got crickets.
