On: Ask HN: How to effectively get feedback from users...

[toast76]

Sorry, we are still working on the landing page.

We don't show the user anything until you call them (so as to not interfere with drift/intercom etc). When you call them the current UI is like a mobile call UI.

EDIT: we are working on user initiated calling as we speak (it will show availability of support staff/CSRs)

Audio-only calling is in the next week or two

[alangibson → toast76]

Nice design, but I'd definitely get some screenshots toward the top of the first page. As a non-video-watcher, that's the first thing I look for.

[aliakhtar → toast76]

See my edit!