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I had a bit of an argument with a good guy who just couldn't understand why I wasn't willing to put all our new company's documents on Google. I convinced him (grudgingly) to use a setup much like this (we ended up with Box instead of Dropbox because I got sick of Dropbox trying to grab all my data).

Seeing things from his perspective, I was amazed at how successful Google has been in convincing other businesses to take on Gmail, Google Docs, etc. When I think about the enterprise focus of Google, as well as the continuous rebranding, product EOLs, and crappy user interfaces, it's hard for me not to see Google as the new Microsoft. As a former Linux desktop user who lived through the whole MS antitrust thing, I find it absolutely bizarre that today, I'm much happier with Office 365 on the web, than I was with Google Docs.

I still worry about all my photos being in iCloud, but it seems like less of a risk since I'm a customer of Apple, rather than a product of Google.




"As a former Linux desktop user who lived through the whole MS antitrust thing, I find it absolutely bizarre that today, I'm much happier with Office 365 on the web, than I was with Google Docs."

Identially the same with me. Damn terrible turn up for the books, isn't it. It just illustrates how messy things have gotten and how we need to bring major change to the internet.

That said, for me Office 365 is a step too far. On Windows I still ocassionally use the 2003 version along with LibreOffice and the latter on all my Linux machines.


And if you are even on Office 365 Home account, you actually can interact with human support in case of issues.


Why should you ever need to? MS Office should be so terribly mature by now that you should never need to. By now, it ought to be faultless.

Surely, you don't still have problems with it. Do you?


It was a minor issue with Outlook.com web mail a few years ago. I contacted support, they asked to see the problem through remote access. My problem was escalated and fixed. Maybe their spam filter is not as good as Gmail, but customer support is another league.


Sure would come in handy if you got locked out of your account though...




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