It looks like the article focuses on websites. But things can get very different if you compare desktop to mobile, web apps to "normal" websites, and web apps to native apps.
The web seems to get all the attention, and one can argue that the UX is improving, especially on mobile. However, everything that is not the web, like desktop apps, or worse, special purpose hardware, is being shoved into the web model and with it comes a significant degradation.
It looks like the article focuses on websites. But things can get very different if you compare desktop to mobile, web apps to "normal" websites, and web apps to native apps.
The web seems to get all the attention, and one can argue that the UX is improving, especially on mobile. However, everything that is not the web, like desktop apps, or worse, special purpose hardware, is being shoved into the web model and with it comes a significant degradation.