Yes, we probably need people to stop thinking about tools as if they "solved" problems; what they really do is "transform" them. Now instead of having to deal with the original problem, you only need to deal with part of it and part of the new problem of using the tool that's supposed to help you, plus any leaks you might have because tools rarely solve problems perfectly. It's a trade-off, and you need to be aware of these transformations.
