Isn't a problem in the sense that a company hypes itself up and markets itself by all these market differentiators, but then when these fail, the company and others just shrug it off and they suddenly become just conveniences?
What's the point of having these features in the app if you need to carry a key around all the time due to the app features being unreliable and poorly implemented?
How does the card work if the electronic mechanism to read it fails? Do you then need to also carry around an actual key fob?
My car, like most modern cars, has a keyless entry fob, but if that fails or the battery in the car completely dies, there is still mechanical entry points to get into the car and start the car.
> What's the point of having these features in the app if you need to carry a key around all the time due to the app features being unreliable and poorly implemented?
The point is that the key fits in your wallet. It's way nicer to carry, and then the phone gives you the convenience features that you'd usually get from a bulky fob, and much more.
The app is anything but unreliable; in fact the keyless entry and walk-away lock features have worked completely flawlessly for me for more than a year (very uncharacteristic of a feature that relies on Bluetooth). An app malfunction is way less likely than my phone being lost or broken or out of battery; those are the more important reasons to carry the key card.
If the car battery dies then the key card won't open the door. But the car also can't drive, and that seems like the bigger problem. Your ICE car also can't start with a dead battery, so being able to open the door is marginally useful. In both cases you need to fix the battery before you can drive the car. (Yes, there is emergency access to the battery without opening the door.)
What's the point of having these features in the app if you need to carry a key around all the time due to the app features being unreliable and poorly implemented?
How does the card work if the electronic mechanism to read it fails? Do you then need to also carry around an actual key fob?
My car, like most modern cars, has a keyless entry fob, but if that fails or the battery in the car completely dies, there is still mechanical entry points to get into the car and start the car.