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Here's a good write up of what I meant while responding to the comment about dangs insights - https://points.datasociety.net/how-not-to-know-ourselves-522...

"Third Place" is just one example of understanding what spaces people need and using it to drive design. Studying and understanding where people congregate and why, is what inspires and leads to the design of "Third Places" like the Starbucks store.




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