We know that you can pay someone as much as you want but you can’t get them to be vigilant for a low probability event. Except, as you say, by giving them some continuous skin in the game, even if it’s illusory.
This person was being paid to pay attention, which is hard enough to get right. What happens when the person owns the car, and is just commuting? And there are millions of them, not just one person?
Mayhem, if it’s a variant on this system instead of something much more sophisticated.
> you can’t get them to be vigilant for a low probability event.
How about starting by simply removing their phone? Isn't that easy? The driver was looking at her phone at the time when she was supposed to be looking at the road. This is a simple violation. The phone should have been banned and the driver fired after a first violation.
I am pretty sure that while what you say might be hard to do for some people, there are individuals out there for whom sitting and looking at the road for hours would not be such a big problem. If she couldn't handle the job, she shouldn't have worked there.
> I am pretty sure that while what you say might be hard to do for some people, there are individuals out there for whom sitting and looking at the road for hours would not be such a big problem
Those people are known as drivers and they’re doing more than just looking at the road. The driving/feedback from the controls is keeping them engaged.
That's all fine, but we also have decades of experience designing systems for exactly this - they are called train drivers. Driving a train can be the most boring job in the universe, in ways that driving a truck isn't - there is very little feedback from the controls, you can be going for hours in a straight line without any need for input or change of speed - so locomotive controls are designed to require constant positive input to keep the driver engaged. This should be the same - the system should require the backup driver to keep confirming/selecting something on the dash, even if it's inconsequential to the operation of the system.
This person was being paid to pay attention, which is hard enough to get right. What happens when the person owns the car, and is just commuting? And there are millions of them, not just one person?
Mayhem, if it’s a variant on this system instead of something much more sophisticated.