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> Your blame-free production line won't help you if you're making the wrong thing and/or your UX doesn't help the user.

Blaming someone will not help either. As you said, the user doesn't care who fucked up.

Some of the problems you listed are still open research areas, so I wouldn't call not solving it lack of seriousness. And for the street view thing, given that there's no clear right or wrong, the best they could do is look at the data and see which approach seem to improve the user experience. I hope they've done that, but I don't know.

Then, there are bugs in excel, online shopping, aeroplane systems. Maybe those would be explained as a lack of seriousness, but I don't see how blaming someone would help avoiding those issues.

Finally, there's the recent intel/amd bugs. They were out there for a long time and it took quite a bit of time and ingenuity to find that there was a security flaw there. I think we can hardly classify that as lack of seriousness or understanding that it can have bad effects to people's lives.




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