I would argue, that most people actually do. They don't understand how search engines work. Its just a box, where you put what you search for and they provide answers. How do google gets those answers? They have no idea. Currently, I have only a remote idea how google provides those answers and I've implemented some searching myself back in the day, so how your nontechnical people could even understand this? They don't even want to, they have better things to do than to find out how their technology works, they just want it to work.
I would argue, that most people actually do. They don't understand how search engines work. Its just a box, where you put what you search for and they provide answers. How do google gets those answers? They have no idea. Currently, I have only a remote idea how google provides those answers and I've implemented some searching myself back in the day, so how your nontechnical people could even understand this? They don't even want to, they have better things to do than to find out how their technology works, they just want it to work.