Help Scout have this discoverability problem with dropdown menus - there's no scroll bar when the content overflows, so I had no idea there were more options until a colleague pointed it out.
I felt absolutely ridiculous and ashamed after that. So, I make a point of designing all my software with visible scroll bars and other visible features that a user could reasonably expect to find without having to hunt or guess.
Sure, it doesn't look as "pretty" but it's so much more useable.
I felt absolutely ridiculous and ashamed after that. So, I make a point of designing all my software with visible scroll bars and other visible features that a user could reasonably expect to find without having to hunt or guess.
Sure, it doesn't look as "pretty" but it's so much more useable.