> I think that catering to that small number of power users at the expense of having a faster, more stable, more secure browser earlier was a major mistake.
Catering to power users is the only reason Firefox ever had market share in the first place! Normal users do not install their own browsers. Normal users do not care about their browser. They barely even know what a browser is, other than it's the thing they use to get on the Internet.
Every bit of Mozilla's original market share came from power users wanting a browser with more features and power than Internet Explorer. And once the power users fell in love with it, they evangelized it relentlessly to their friends and family. There were campaigns for power users to go install it on grandma's computer. This is the only way Firefox ever got on a normal user's computer. (This was also the only way Firefox got headway in enterprise environments, though it would have made a lot more if Mozilla had listened to power users and system admins and added the group policy and installation options they asked for.)
Chrome crushed Firefox because it was a decent, fast browser and because of the massive marketing budget. Chrome was and is pushed hard on the biggest web properties on the world - you get notifications on Google and YouTube if you use anything other than Chrome. Various other installers also installed Chrome, unless you unchecked a box. There were TV commercials. It was the default browser on Google platforms from phones to Chromebooks. That's why Chrome won.
When Firefox killed feature after feature that catered to power users, power users cared less and less about evangelization, and some of them switched to Chrome because Firefox was becoming increasingly Chrome-like, Chrome dev tools were evidently pretty good, and many people perceived Chrome to be faster. I still use Firefox, but I honestly don't see any reason to other than ideological reasons, which are becoming increasingly tenuous and not really a winning argument even for power users.
This is why Firefox usage will continue to decline. It doesn’t matter how much faster Firefox becomes. It doesn’t matter how much easier Firefox development gets. Mozilla alienated their core user base, they aren’t coming back, and normal users are never going to start installing niche browsers that aren’t pushed hard by multi billion dollar companies. Mozilla has no path forward. They’ve screwed up irrevocably and the best they can hope for is to manage the decline and cling to their remaining user base. Unfortunately, it doesn’t look like they’re going to be able to manage even that.
Catering to power users is the only reason Firefox ever had market share in the first place! Normal users do not install their own browsers. Normal users do not care about their browser. They barely even know what a browser is, other than it's the thing they use to get on the Internet.
Every bit of Mozilla's original market share came from power users wanting a browser with more features and power than Internet Explorer. And once the power users fell in love with it, they evangelized it relentlessly to their friends and family. There were campaigns for power users to go install it on grandma's computer. This is the only way Firefox ever got on a normal user's computer. (This was also the only way Firefox got headway in enterprise environments, though it would have made a lot more if Mozilla had listened to power users and system admins and added the group policy and installation options they asked for.)
Chrome crushed Firefox because it was a decent, fast browser and because of the massive marketing budget. Chrome was and is pushed hard on the biggest web properties on the world - you get notifications on Google and YouTube if you use anything other than Chrome. Various other installers also installed Chrome, unless you unchecked a box. There were TV commercials. It was the default browser on Google platforms from phones to Chromebooks. That's why Chrome won.
When Firefox killed feature after feature that catered to power users, power users cared less and less about evangelization, and some of them switched to Chrome because Firefox was becoming increasingly Chrome-like, Chrome dev tools were evidently pretty good, and many people perceived Chrome to be faster. I still use Firefox, but I honestly don't see any reason to other than ideological reasons, which are becoming increasingly tenuous and not really a winning argument even for power users.
This is why Firefox usage will continue to decline. It doesn’t matter how much faster Firefox becomes. It doesn’t matter how much easier Firefox development gets. Mozilla alienated their core user base, they aren’t coming back, and normal users are never going to start installing niche browsers that aren’t pushed hard by multi billion dollar companies. Mozilla has no path forward. They’ve screwed up irrevocably and the best they can hope for is to manage the decline and cling to their remaining user base. Unfortunately, it doesn’t look like they’re going to be able to manage even that.