Thank you! Ultimately, we didn't want to reinvent the wheel.
We're never going to create a better conferencing solution than Zoom or a better community platform than Slack.
What we're trying to do is act as a layer on top of these tools that brings everything together for an educational use case.
We decided to go with Daily because it was the quickest to integrate with and allowed us to create an in-browser experience that we could customize in the long-term.
But we're realizing now as we expand internationally that nothing is more reliable as Zoom. As such, we're building zoom integration right now.
As someone who sells Online Learning Platforms, I can confirm that zoom is the most reliable and popular right now. Initially I hated zoom but I have personally tested at least 10 different tools and zoom beats them overall with a perfect balance between usability, performance and most importantly: cost.
I've delivered some sessions with Connect. It has a very very nice implementation of dynamic rooms, but both it's UX and user interface are outdated.
The presenter ability for arranging the interface options for the session may look like a good idea when you think about it until you realize everybody wants to take their approach for it (different styles, different monitors, or even different priorities depending if the chat is being used or the interaction is done with the cameras).
Overall, I prefer any other tool (and I've also used zoom, teams, chime, and jitsi).
Thanks, I'm exploring twilio right now and it doesn't seem too bad to work with but that is just me playing around with it. How it handles in the real world could be a different story.
We've tested dozens of video conferencing tools and while many are quite good, we haven't found one that's as good and consistently reliable across the globe as Zoom.
We'll continue to evaluate new tools and integrate with whichever our users tell us they want. At the moment, they tell us that they want Zoom.
Hi Ish, thank you for choosing Daily. We really appreciate it. We monitor our own call quality and reliability, that of all the other API services, and that of Zoom. We think we're making progress towards getting to Zoom's gold standard of call quality and reliability everywhere in the world except China.
We currently have server clusters in seven global locations and are adding three more this month. We're moving all of our calls over to web socket signaling that terminates in the cluster nearest to each user (rather than terminating to AWS US-West-2).
And, most importantly, we're about to ship a public version of our call logging and telemetry tools. This will allow you to look at each of your calls and, if anything impacted the user experience, understand exactly what happened and why.
(China, The Great Firewall, and what you have to do in order not to be blocked some of the time in China is a big topic.)
We're never going to create a better conferencing solution than Zoom or a better community platform than Slack.
What we're trying to do is act as a layer on top of these tools that brings everything together for an educational use case.
We decided to go with Daily because it was the quickest to integrate with and allowed us to create an in-browser experience that we could customize in the long-term.
But we're realizing now as we expand internationally that nothing is more reliable as Zoom. As such, we're building zoom integration right now.