On: Companies made millions building unemployment websites that didn’t work

[canada_dry]

I've been on both sides of the argument and there's plenty of blame to go around.

On the client side there's the utter lack of clarity, plus in-fighting and adversarial dynamics between departments and execs.

On the consulting side, it's just too easy to milk all the issues on the client side. Including playing one side off another - like lawyers in a never ending divorce settlement.

[BiteCode_dev → canada_dry]

Clients are never clear. They don't know what they want, need or how to express it.

I consider it my job to work with them until it becomes clear. I bill them for that.

If the project fails because of lack lf clairity, it's my fault.