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Thank you Charles,

1. Interface elements on windows apps and websites typical have identifiers that allow to hook to them correctly even if visual representation/layout changes so we were ablate automate pretty much any software/website we have tried. Some websites use active A/B testing all the time and theta becomes a challenger, though, doable.

2. This is a fundamental challenge of GUI-level automation, were is no silver bullet to completely eliminate the need for bot 'maintenance'. We allow users to create a library of UI elements that they are using in their workflows, again, their identifiers often allow automatically handle UI changes but if not, users can just relink their interface library with changed GUI elements, without disrupting the bot logic, so it becomes a minor effort to see the bot working in changing GUI environment.

3. (1) Real-time tracking of what the bot does, (2) Logs, (3) 'Exception' port to build custom logic for user involvement/notification at every step of the automated process. For instance, the bot can send you Slack message or email if it ran into an issue.

4. It can run on end-user computers, will look like a cross-application macro, or on a virtual machine/server 24/7 ('unattended' process automation). We partner with Microsoft to bundle our software with Azure infrastructure and make it scalable - so you can deploy more specific bots when the workload for them goes up.

5. You are right, this is a cultural aspect and people challenge. In my own experience, the best way to address is to let people who got a few hours back due to routine elimination to share their experience and how their career path has changed since that, for instance they picked up some analytical tasks that otherwise would require a new hire.




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