I'm not surprised. Online reputation is making and breaking, shaping people and businesses.
This kind of behaviour is rampant, you even have individual resorting to harassment of people who disagree or said something they don't like.
Facebook and twitter revolve around this behaviour, presidents and political figures engage in this behaviour and at least a dictator gained power using it (see duterte in philippines).
Add to this that the larger the corporation and the higher in the hierarchy means the impunity is almost a given (see HSBC laundering scandal, facebook multiple scandals, etc.)
To me the surprise here is that the information got out and that the authorities actually acted on it.
This kind of behaviour is rampant, you even have individual resorting to harassment of people who disagree or said something they don't like. Facebook and twitter revolve around this behaviour, presidents and political figures engage in this behaviour and at least a dictator gained power using it (see duterte in philippines).
Add to this that the larger the corporation and the higher in the hierarchy means the impunity is almost a given (see HSBC laundering scandal, facebook multiple scandals, etc.)
To me the surprise here is that the information got out and that the authorities actually acted on it.