> I do still buy from Amazon. The ease of returns still gives me confidence that I can decide after receiving an item whether the price:quality ratio is worth it.
The time and labor spent refunding is well worth spending an extra few dollars at a competing vendor where I don’t have to worry about commingling nonsense.
If you told me 12 years ago that I would be choosing to patronize Best Buy over Amazon, I would have told you Best Buy will be out of business. Lo and behold, I now pay Best Buy (or manufacturer website) whatever they want since I can’t trust Amazon to not send me some AliExpress garbage.
The time and labor spent refunding is well worth spending an extra few dollars at a competing vendor where I don’t have to worry about commingling nonsense.
If you told me 12 years ago that I would be choosing to patronize Best Buy over Amazon, I would have told you Best Buy will be out of business. Lo and behold, I now pay Best Buy (or manufacturer website) whatever they want since I can’t trust Amazon to not send me some AliExpress garbage.