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Both GH and DD do this now, honestly it feels like a massive bait and switch because you don't know which order # you'll be and the system never clarifies that there can be others ahead of you. Notably, the other orders can be from other restaurants so your driver may have to stop and wait while your food is just in their car. If you don't live in a metro area the total out of the way time can be more than 25 minutes. This means that ordering a small hot meal over GH can show up 20 minutes after preparation or 45 minutes after. There's a very large difference between these two orders but they make you set the tip ahead of time and charge the same fee. I once ordered ice cream, they made a second stop. It was just goop. Just completely absurd.

(This is a strange world where I can say... obviously Uber is more ethical here. The Uber X service is clearly labeled as such and has realistic arrival times and an option to pay for ensured rapid arrival)




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