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When I see posts such as this, I wonder what problems were encountered that required engagement with customer service, and what the expectations were. If the expectations were unreasonable, customer service is certain to get a bad rep.

I've never had problems with AT&T's service which I use for two landlines, an iPhone and an iPad. I've had the landlines, and made changes to them, for over ten years. I've had multiple T1s with them over the years as well.




I'd settle for them managing to bill me properly for my POTS line after no more than 3 tries (it took 6 after my most recent move).




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