> ... people also often can't articulate what's wrong.
Then you’re not asking the right questions to get useful answers. People often can’t articulate anything well unless they’ve had the practice of doing so. I regularly interact in professional and private settings with people who regularly cannot articulate their thoughts, feelings, or ideas on things. I get them to do so by asking the right questions, digging deeper into what responses they give, and putting it all together.
The questions you ask determine the understanding and clarity you receive.
Then you’re not asking the right questions to get useful answers. People often can’t articulate anything well unless they’ve had the practice of doing so. I regularly interact in professional and private settings with people who regularly cannot articulate their thoughts, feelings, or ideas on things. I get them to do so by asking the right questions, digging deeper into what responses they give, and putting it all together.
The questions you ask determine the understanding and clarity you receive.