“ In July, New Food Economy reported that Grubhub was buying restaurant web domains without restaurants’ knowledge or consent, and though Grubhub argued it’s technically allowed to do that in the contract, it was still a bad look.”
“In the contract” implies the restaurants are opting to work with Grubhub and pay them fees.
As for “non-partner” listings, how can Grubhub charge a fee if the order is phoned in or payed over the counter like a normal order? So I don’t think that situation is one where restaurants are paying Grubhub any fees (though Grubhub is surely charging customers fees and possibly marking up menu items, the latter of which I agree is shady and should be stopped.)
I am happy to be mad at Grubhub but I’m not condemning them for charging a restaurant a fee the restaurant agreed in writing to pay. Why did the coffee shop in TFA agree to pay $6.76 or whatever per call??
“In the contract” implies the restaurants are opting to work with Grubhub and pay them fees.
As for “non-partner” listings, how can Grubhub charge a fee if the order is phoned in or payed over the counter like a normal order? So I don’t think that situation is one where restaurants are paying Grubhub any fees (though Grubhub is surely charging customers fees and possibly marking up menu items, the latter of which I agree is shady and should be stopped.)
I am happy to be mad at Grubhub but I’m not condemning them for charging a restaurant a fee the restaurant agreed in writing to pay. Why did the coffee shop in TFA agree to pay $6.76 or whatever per call??