On: P2P Matrix

[stavros]

I was using web and he was using the android client. Things started working when he switched to web too.

[Arathorn → stavros]

precisely which android client was he using? (and can he submit a bug report from it?)

My guess is that you were trying to do new-style verification, which requires RiotX, which is shortly going to replace the old Riot Android client.

[stavros → Arathorn]

I think he was using the old client, yes. I will ask him to file a report, I tried RiotX and it seems to work well.