Isn't this exactly the case for private space companies like spacex? Government agencies will always be strapped down with bureaucracy, and so be less efficient than private companies.
I've never seen anyone claim that NASA is incompetent.
I would say it should lead to reform in the legislative process for these sorts of projects. This launch represents the triumph of private enterprise, yes, but there is a strategic need for the US to have such capabilities independently of the ups & downs of private industry.
I've never seen anyone claim that NASA is incompetent.