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I've had the same experience with GCP too.

I work pretty exclusively with AWS these days as a CloudOp. I remember building an environment in GCP and getting answers from support was terrible. I eventually left that job after 11 months.

The next job was pure AWS and sweet Jesus was the contrast strong. AWS not only had people who would phone you within 10-15 minutes, more often quicker than that, but they had a frickin' account manager who visited us every month and we only spent a thousands per month with them. Absolutely worlds apart.




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