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In-person services may never operate strictly in-person again (theglobeandmail.com)
62 points by tzvsi on May 24, 2020 | hide | past | favorite | 98 comments



I can't see myself wanting do continue doing anything remote when it's safe to stop.

A lot of these articles are "we wern't doing this before COVID-19, but now we can't go out we're doing this remotely and therefor we're going to do this after the threat of COVID-19 disappears."

I do like the increased options, but part of the reason I like to go visit my Therapist's office is that it's an office. I'm going to a different location at a set time to do something- doing it over Zoom is a good alternative to not having it but I feel like I get less out of it. In part because I live in a small apartment and there is a bunch of distraction, but also It feels impersonal.

My guess is a lot of people will want the option to have virtual session/whatever, but few will take it consistently. I love have the option to work remotely when I want to, but I almost never do because I'm more productive in the office. It's nice option to have if I don't wake up on time.


Do you think that would be different if you lived in a place big enough for a dedicated office?


I have a dedicated office with a door that closes, fiber internet, giant monitor, etc. I can’t wait for all of this Zoom stuff to be over and go back to being in the office.


Why?


Personally I have no desire to go back to an office--which I haven't done regularly for years--although I do sincerely hope that business travel/events starts ramping up again. (And, if they don't, I'll probably find myself making changes of various sorts.)

But I can certainly understand someone who wants to 1.) Get out of their house and 2.) Be around people during the day. That said, based on what I'm seeing at a lot of tech companies, I expect going into an office will be an awkward and not terribly comfortable situation that doesn't have a lot of social interaction for the balance of this year and possibly beyond. I think you're going to see a lot more social not distancing outside of professional business environments than within them for quite some time. And a norm where most people go into an office most of the time may be dead at a lot of companies.


I don’t find Zoom to be an acceptable alternative to in-person meetings. I don’t like the lack of separation between work space and home space (especially since my spouse also works). I miss having support staff available in person.


In all fairness, you're making the assumption that the people you're meeting with are normally in the same location. Very few people I meet with are in the same office and/or they're often traveling or otherwise not physically present. So even if I came into the office every day, I would have a few serendipitous encounters but most meetings would still be over video link.


I have a good example of this.

Right before all of this I went to Austin to sit in a room with people from that office for a day for us to figure out how we want to continue using a service internally. We could have done it over zoom, but I'm 100% sure we would have been a lot less effective.

Zoom looses the ability for people to just argue and hash stuff out. There is less back and forth. IT's not the same


Oh, I don't disagree at all that getting people together in a room can be very useful. I'm just saying that, for me, those people are usually not all located in a single office so we're going to have to travel to some common location to get together in a room. A fairly small percentage of the people I work with regularly are within a hundred miles of each other.


What if others are finding Zoom and remote life acceptable? How can you ever go back to in-person meetings until all others in said meeting were back in the office?


You just... go back to it. The model will look a lot like what most companies had pre-pandemic: there'll be videoconference links for all the important meetings so that remote employees can kinda attend, and less important meetings will just take place among only the people who are around.


It sure would make it better, and this WFH shit has made me start to looming for a larger place that can do this. But this doesn't scale for everyone- they either can't afford a larger place or the area can't support it.

The big thing for me is going some place else allows for a shifting of mindset. I don't want my therapist's office to be the same place where I work which is the same place I get doctors appointments


There may be other solutions. What if instead of spending an hour commuting to the therapist, you spend half an hour ritually preparing your room for therapy? Hanging a curtain, switchin the lighting color, etc. What if you had a VR-CAVE-like projection system and you downloaded a "wallpaper" from your therapist for use in your session?


> What if instead of spending an hour commuting to the therapist, you spend half an hour ritually preparing your room for therapy?

That's quite an estimate. What is much more likely, and generally true, is that the commute is 10-15 minutes and the time spent in quiet, alone, on either end of the therapy session is a boon.


Remote everything sucks and I will stop doing it all as soon as possible. Humans need stories, and stories take place in sets. Seeing the entirety of your life through a window on your computer is not a life.


This description immediately called to mind Rear Window for me, which largely takes place in a single apartment and is widely considered a classic film.

But ironic pedantry aside, I do agree people need to get out. Even as a homebody I find myself getting grumpy if I don't get out for some sun and fresh air once in a while.


Rear Window wasn't about how great it was to live in that apartment. It was about someone stuck in an apartment escaping by watching other people's apartments.


Would you say that virtual reality isn't ready yet or that it will never be ready?


Very good way of expressing what I think.


Nicely put.


But isn't that what you mainly do in an office? For some that is not life either. Having friends outside of work, a family, a house you enjoy living in may change your perception. Not saying this on and argumentative tone. Just take into account there is more to commuting and sitting in an office all day.


The most intolerant wins. Now entrenched, most businesses will never veer from being remote-centric again.


My kids have been having their music lessons (cello & viola) remotely since the quarantine. For the advanced student, I can see 50% of lessons workable as remote, but not more than that. My kid may switch to every other lesson remote (two lessons per week at 45 minutes each).

For the beginner, it doesn’t work that well, but I suppose it’s better than nothing.


But we need to figure out why the initial lessons are better in person than remote. It could be that small changes are needed in camera placement, or screens or something we haven't thought of.

For many instruments you outline, it is how the bow or the instrument is held, this might be better online with the right tools, esp if you had multicamera pose estimation, it might not even need a teacher the majority of the time.

Or, it might listen to the student and tell them they should rest or contact the teacher for some realtime feedback.

Are instruction times the length they are because of other issues? Should they be longer or shorter? Can a single teacher oversee multiple students at the same time? Does it _need_ to be 1:1 for the whole session?


Have you ever tried to teach someone something physical before?

Maybe in the best case scenario you could have a multi-camera 4k, low latency setup. But how many students have the means and space to configure that?

For everyone else, the teacher loses the spontaneity to inspect subtle differences from various angles and what not. As a piano teacher you want to be able to flit between left/right hand, face, feet, shoulders, elbows, posture.

Maybe you could cover a lot of that with two very well positioned cameras on hands and body but that's really no substitute for the teacher being able to walk around observing the student. Let alone switching places and inviting the student to observe in a similar fashion.

I'm sure there are opportunities for remote teaching of instruments to actually do certain things better than in person (by taking advantage of technology) but there will never be a true substitute for in person teaching - telecommunication is simply too lossy


You're proposing essentially that the vast amount of skill that teachers have (as educators) can now be replaced by robots.

That wasn't the case before coronavirus and won't be the case afterwards.

The best robot teacher that exists is Duolingo, and I don't know a single person who has learned a language to a conversational level that way.


Language and music aren't the same; arguably, the part of the class that involves learning how to hold an instrument correctly could be replaced by technology.

As for why this wasn't the case before coronavirus: there was no reason to. There wasn't good enough of a market. Now, there is, so perhaps some ideas from this situation will stick around for longer.

(Then again, I've heard numerous reports that in general, remote school classes are a huge dumpster fire. I don't expect any of that staying when the schools are allowed to reopen. But maybe the postmortems will bring some nuggets of insight about effective remote schooling.)


As the parent of a violinist and a violist, I find the role of the teacher for aspects like holding the instrument, to be less like "teaching" and much more like "debugging".

Kids grow, and every person's body is different: even when they've been playing for 10+ years and have reached the most advanced levels, they're still asking their teachers and fellow musicians to "debug" posture - because subtle changes can have outsize impact. This is why master classes exist, for instance.

There are all kinds of tools in this debugging toolkit. Some of them are rather tactile, such as feeling how much force is being transferred from the hand to the tip of the bow, feeling how "soft" the bow-hand is being held, feeling how much the bow arm's elbow is being allowed to sink under its own weight, or how much the shoulder is being tensed - because muscle tension can be a huge issue for string players. Not to mention the huge number of minute adjustments that can be made to various angles and might involve tweaks to shoulder rests, chin rests and so on.

Right now teachers have to debug, without being able to use their hands. A tall order for anyone. Just imagine being asked to debug software without being able to use your hands, or to poke at the system: no attaching a debugger, no inserting print statements - all you can do is give verbal inputs and observe outputs. It's a huge responsibility, when failing to debug, or getting it wrong, can have serious consequences (life-long problems with pain, for example).

Some teachers are much better than others at such "debugging", so yes from that perspective it sure would be nifty to invent some technology that guarantees more consistent results. But is it realistic? Every body is different physically, and the human touch and expertise plays a major role.

So, I can't help but think it would actually be a simpler problem to create an AI that can reliably debug software, vs creating AI that can reliably debug a musician's physical relationship to their instrument.


Fair enough. I should've thought about complexities of handling instruments more. My mind just raced to the memories of my piano lessons and the time a friend was teaching me guitar; the part about correct hold/finger placement were essentially pattern-matching, the kind I could see software solving right now (enough cameras + right software). But I understand now that what I've been taught was just the beginning of the beginning.

As for debugging in general, I agree and offer an analogy that might be intimately familiar to everyone here: debugging your parent's/neighbour's/friend's computer over the phone. I can handle it for about two minutes before my head hurts and I start boiling from anger. These days, I flat out refuse helping this way; if it can't wait, I only explain them how to install TeamViewer and what numbers to spell me over the phone.


I would thing a large portion of it is actually sound. The microphone in a laptop is just not very good, and then even if the instructor has expensive studio monitors its going to get super compressed. On top of the bad acoustics in whatever random room they are in, and background noise.

And while a multi camera setup would certainly be awesome, and help with positioning of hands and instrument, its just not really a practical setup for the majority of people. Now you need a great microphone, multiple cameras, probably tripods or something for camera positioning. An in person class solves all those problems.

45 minutes seems to be the standard for most classes, and I believe the research is as classes go longer than that they become less effective for learning. And sure you can do group classes, that happens in band class, but the student does not get as much attention and depending on the learning style and student that may just not be enough.


The aggressive sound processing (mainly echo cancellation and noise reduction) doesn't help either. Works great for speach legibility, not so well for music.


The person receiving early music lessons is often a very young child (4 or 5 years old). Good freakin' luck getting them to follow precise, careful instructions from a Zoom instructor.


I've taken dance lessons. They'd never work remotely. A large part of it is because what you think you're doing with your body is not what you're actually doing.

Sometimes the instructor has to use his hands to push you into the right position. Another large part is both of you stand in front of a floor to ceiling mirror. He'll be in front of you off to one side, so you can see both him in real life and your reflection at the same time. He moves, and you match, looking at both him and your reflection.

Lastly, you'll never learn a partner dance online, because it's all about the feel of working with a partner.


Dance lessons in a group setting work well. My dance classes have made the transition to online lessons. Zoom can get laggy sometimes so tap doesn't work well in real-time. I've improved my tap tremendously from the amount of practice and the ability to replay tutorial videos.

I have my laptop placed such that the webcam acts as a mirror and the tutorial video or Zoom meeting of the class on my second screen. When the teachers shows positions that are obfuscated they turns to face the camera in a 45 degree angle. The only 360 view missing is the Chinese whispers / follow the leader view of seeing the other dancers in the class is when my eyeline is out of view.


How about the teacher can't correct the students posture, grip etc? Not to mention they can't play together without lag.


I think you're missing the obvious problem here. It's because nothing can replace having another human in the same room as you when it comes to learning and feedback.


For a lot of instruments beginner lessons are not just giving instructions.

You might need to adjust posture for instance, and while you could spend 5 minutes explain it verbally in sequences of “move your left arm 5 degree up, no, up! slightly more to the left, your right arm moved down, bring it back[...]”; it’s just a poor experience and waste of time compared to in person moving their body to the right position (especially for kids).

Same if you want to check muscle tension or force them to only use some part of their body.


Why do we _need_ to figure that out? Humans _need_ real in person interaction for health. I don't want to live one hundred percent of my life remotely.


In person, a teacher can take your hand/arm and directly guide it into the right position. This just isn't possible remotely at all.

(Okay, if everybody had actual, sufficiently flexible physical robots in their homes...)


In Poland tele consultation in healthcare were rare. Now it is the norm including drug prescribtion and paid sick leave.

Some consultations will go back, but a lot of changes will become the new norm.


Telehealth is a great asset. Minor diagnostics can be done so much faster without waiting rooms and checkins while freeing up more time and space for more serious in-person care.


It's interesting, therapy has some pretty unique properties where in-person vs. remote can be better depending on the person.

For some people, having a literal physical "safe space" and an understanding human does wonders, and there's connection and understanding that seems like it might be hard to replicate virtually.

But for other people, the distance that video or phone provides actually gives them the ability to open up more than in person -- precisely because it seems less personal and therefore less threatening or potentially judging. After all, it's just a disembodied voice or a floating head on a screen.

So it's pretty good to have a mix of options.


What are you basing this on, personal anecdotal evidence?


Wherein "never [...] again" means "for as long as we remember current events". Which may last a couple years, a couple decades, or anything in between.


So nail bars, hair dressers, physiotherapists, dog groomers, painters and decorators, gardeners, and loads more are suddenly going to be equipped with, or replaced by, remote controlled robots?

Never mind that quite a few people actually enjoy being physically close to others.

The world is bigger than the Globe and Mail seems to think.


This seems like the biggest social transition since the always-connected cellphone/smartphone.


I don't understand why people are assuming this instead of the easier explanation of that (1) things will eventually bounce back and (2) somebody born in 1-2 generations will have no idea what the pandemic was like.

As precedent, I cite the 1918 flu. In 1918 people were getting arrested for not wearing masks. The following decade was called "The Roaring '20s," and I don't presume it roared because of all the social distancing and masks. All of us reading were born later, and if we heard about the 1918 flu, maybe in a history class as I remember, most of us probably reacted with ... "what? what's so bad about a flu?"

Society moved on pretty quickly.

Now, SARS-CoV-2 happened 17 years after SARS-CoV, so the counter-point to this argument is maybe we get more of these things in the coming decades. But. I still think it's pretty likely our grandkids forget about all this.

Edit: I guess another difference vs 100 years ago is we now have the technology to do things at a distance. So yes, maybe some people will find they prefer to do some things over video streaming and it sticks. I still think in-person stuff will make a comeback.


From what I can tell the way society is reacting this particular respiratory pandemic - and the way the media is portraying it - is completely without precedent, so we can't point to history to guide us. Parts of the US might've required mask wearing in 1918, but there wasn't the massive shutdowns of everything or the full-press media coverage we have today. I've seen people who lived through previous major pandemics say they barely noticed them at the time and they weren't exactly front-page news; you certainly couldn't say that about this one, especially after the New York Times dedicated its entire front page to (questionably sourced) names and details of people who've died in order to hammer home the point that this is a massive, vitally important tragedy.


Why do you think this is NOT a massive, vitally important tragedy? ~2k americans died in 9/11 and american life was never the same. ~100k americans have died (so far) from this and you think it's not a big deal?


This is a terrible comparison. The raw death toll was not, in any way, shape or form the thing about 9/11 that changed the planet - every flu season kills far more Americans than that, and the big flu pandemics I'm comparing this one to that are almost forgotten were firmly in the 100,000 American deaths ballpark (not to mention the even worse global deaths).


Well we hit 100k and it seems to be wrapping up and we’re all immune now so i can’t see anything to be worried about /s


~30k Americans died in car accidents every year before this, so clearly there's a disconnect between raw death count and the "vitally important" nature of a tragedy.


There wasn't Twitter or Facebook in 1918, but the 1918 flu pandemic was headline news in every major newspaper. There were massive shutdowns and ordinances to require mask-wearing were enacted. Parts of the US came to a standstill. That we've forgotten about all of that says more to our biases and the quality of our education system, rather than lack of precedent.

There are many lessons to be learned from 1918, despite all the changes since then. Probably the most relevant one is just how forgotten it had become. If we manage to develop and distribute a COVID-19 vaccine, a few years from now we'll reminisce: remember 2020? Gosh, how weird that was!

There are other lessons too. Like that social distancing works.

Or that rushing to lift restrictions too soon just leads to outbreaks.

America's Forgotten Pandemic: The Influenza of 1918, by Alfred W. Crosby is on Kindle and is interesting reading.

https://www.amazon.com/dp/B00E3UR4EI/


The Spanish Flu happened before the rise of the modern welfare states. Now that the state is responsible for healthcare in many developed nations, there is enormous pressure to keep the levels of infected low in order to avoid burdening the public health system. Also, it may be that today the elderly are such a crucial block for winning votes, that politicians are under pressure to show they are protecting the elderly even if a disease has less impact on younger demographics.

The incredibly strict rules which e.g. France and Belgium instituted during the lockdown struck me as extreme and an unprecedented limitation on citizens’ freedom, but the authorities must have felt that they absolutely had to take this action. The way the lockdown has proceeded shows that the state has the necessary police apparatus in place to enforce whatever hygiene rules they want. That level of decisiveness was not present during the Spanish Flu, and so things do not necessarily have to go back to normal.


On the other hand, the era after WWI saw the birth of the modern welfare state in Europe (first in the U.K., and then gradually across the rest of Europe), and WWII saw the United States establish itself as the pre-eminent global power, a position it hasn’t relinquished since.

When it comes to global scale events, we have a tendency to overestimate the short term consequences and overestimate the long term.


> the United States establish itself as the pre-eminent global power, a position it hasn’t relinquished since.

Well to be fair, it is working as hard as possible at throwing away that position right now...


Military spending isn’t every measure of the power of a country, but the US does spend as much on its military as the next ten countries combined..


My mom doesn't recall even hearing much about the 1956 flu.


Before this, I wouldn't have remembered unprompted that there was a 1956/57 flu and, even prompted, I couldn't really have told you anything about it. My understanding is it did spread fairly slowly and didn't affect the US much. Perhaps the far lesser amount of international travel at the time played some role.


> As precedent, I cite the 1918 flu. In 1918 people were getting arrested for not wearing masks. The following decade was called "The Roaring '20s," and I don't presume it roared because of all the social distancing and masks. All of us reading were born later, and if we heard about the 1918 flu, maybe in a history class as I remember, most of us probably reacted with ... "what? what's so bad about a flu?"

You can't compare pandemics — nothing happens in a vacuum. It's 2020. The Spanish flu was shroud by WWI. The Roaring 20s was a post-war boom, meanwhile we haven't even fought the upcoming Sino war. Most haven't experienced such economic hardship in their lives. Globalisation was a pipe dream a century ago, it's now the backbone of every developed economy.


I think you're somewhat making my point though. Sitting in 1919 you could look at the horrible pandemic with so many lives lost and said, gee, life will never be the same, daily life will change a lot from this. (Yeah, I guess the war was a big deal too.) There are lots of photos going around these days saying how serious it was. Then a bunch of other important stuff happened. Including the entire lives of everybody reading this. And the pandemic from last century was not the most important thing.


How would people even contemplate changing their lives in 1919? There were no flights. No option to work remotely. No Zoom. No Amazon. No food delivery. No Netflix. No Tinder. The world was not ready. Timing is everything.


Does anyone offer face-to-face service over video chat? That's what I'd like to see.


This is very strange to read from here in New Zealand, where life is fairly close to getting back to normal. I don't see any reason why our basic lifestyles should be permanently changed by this virus. As bad as things feel now, we will eventually get on top of the epidemic and in a few short years this period will be a distant memory.

I'm not saying there won't be permanent changes - I believe this is a catalyst that will make remote working the norm for many industries, including my own. But I have been hearing, for example, American podcast hosts saying they may never step inside a restaurant again (this was on The Argument, and all three hosts agreed) or people claiming that the tourism industry is permanently neutered. I just don't see human behaviours changing so dramatically, and I don't see any reason why we should be more afraid of Coronavirus in 10 years than we are of Polio today.


People tend to forget that we experience pandemics every now and then. In-between life is “normal”. Just remember the famous picture of police men having all a mask on from 1918 or so. I am sure they were gone by 1920 or so


exactly, as far as the previous pandemics go this one is fairly mild, have you heard of the Hong Kong flu of 1968? Killed over a million people, we haven't even heard of it.

https://en.wikipedia.org/wiki/Hong_Kong_flu

we won't forget this virus for long time, but not because of the damage it does, but because of the damage we did to ourselves


They had a vaccine for that 4 months after the outbreak.


From the WSJ article that fact is sourced from: "A vaccine was developed relatively quickly—researchers had learned from the other two 20th-century influenza pandemics, the Spanish Flu of 1918 and the Asian flu of 1957—but wasn’t widely available before the disease had reached its second peak in most countries." So basically, there was a vaccine much faster than we could expect one for this coronavirus, but it was still too late to help much. (See https://archive.is/5pYqk for the full text of the article, which is quite interesting.)


Last I heard, New Zealand and Australia were planning on closing their borders for a long time except maybe to each other, because they seem to reckon that's the only way to preserve relative normality within the country: https://www.bbc.co.uk/news/world-asia-52540733


Yes, the borders are the big (yes, very big) exception to "normality". But even that will pass when there are effective treatments or a vaccine. This won't go on forever.


I think the largest change will be that we, as a global society, have discovered that there is a lot of things that are easier and better done remote, and that we will keep doing those things remote once we're done with the pandemic (whenever that will be). Working remote, as you mention, is one of those things.

Other things are clearly more efficient face-to-face, and in those cases things will probably go back to normal when it's possible.

Tourism will be... changed. At least here in Europe, the authorities are already talking about less international flights, focus on the train network, and so on, in order to see a more environmentally friendly post-COVID world. People aren't going to stop vacationing or something like that, but there's a chance that things like two-day train rides to Italy will become a thing again. My personal anecdote is that people seem to be restoring their old caravans and going camping this year. The main roads here have been with filled with caravans and RV's the last couple of weekends.


The article is about this: "a catalyst that will make remote working the norm", not this: "human behaviours changing so dramatically".


> people claiming that the tourism industry is permanently neutered

Everyone I know is itching to go on holiday! I have two long road trips that were planned before COVID which are now indefinitely delayed but absolutely not cancelled.


yes I have no doubt that as soon as there is immunity, a vaccine, or a reliable cheap treatment (all of which is probably a matter of months or 1-2 years) people will fully go back to normal.

We're social animals and we're not going to ditch physical interaction. (not to mention that research by people like Alex Pentland suggests that physical contact in a common workplace has benefits that can't be replicated remotely).

Companies like Yahoo and IBM already tried out remote working and rolled their efforts back, this is simply an overraction. With the exception of telemedicine for underserved regions maybe, where it fills a genuine gap and suffered from regulation up until now.


> I don't see any reason why we should be more afraid of Coronavirus in 10 years than we are of Polio today

Perhaps not this same Coronavirus, but make no mistake, our pre-lockdown lifestyle is fragile. Giving billions of people unfettered access to move between any two points on the planet in under 24 hours is a recipe for another swift pandemic.


Sit home masked, medicated, monitored and vaccinated, never go for a walk, never travel, avoid physical contact, work remotely, report hourly, wash your hands every 15 minutes with hard antiseptics, following the prescribed pattern. Wear protective gloves. Obey. Self-censor and suppress any thought of dissent. Vane into the wind without a squeak. Never ask questions. Automate. Get automated. Be more effective. Be more tolerant. Be happier. Let the planet breathe freely. Let the universal love and unity flow through your self-isolated mind. Seal your windows and doors and install military-grade filters, as viruses and pandemics are here to stay forever. Dedicate your CPU cycles to transhumanism@home, mine tokens of Eternal Digital Life and you'll transcend this miserable human body! But once at the Network, don't forget to self-isolate again at your personal memory block, as unfettered propagation of pure thought between corporate servers in under a few milliseconds is a recipe for another swift pandemic. Be responsible, don't make the Network fragile.


May never operate strictly in person again, was the original title. I guess I'll give the benefit of the doubt that it was an honest mistake, but it's a mistake that vastly changes the meaning of the headline.


Agreed - I just posted about this before I saw your comment: https://news.ycombinator.com/item?id=23295148


Most definitely. I was clickbaited by this. Even the correct headline puts a negative spin on something which is potentially even beneficial though.


What is the length limit on HN titles?


This submission provided a fun example of title editing. The article title exceeds HN's 80 char limit, so had to be changed. The submitted title was "Industries that provided in-person services may never operate in-person again", which is not bad, but it's a bit misleading. The qualifier "strictly" is important, because without it you get kind of the opposite of what the article is actually saying, which is more along the lines of this quote: "You’re going to still see your doctor, but now you’ll be adjunctively cared for virtually as well"

It's a subtle distinction, but it's consistently surprising how small nuances in titles produce widely divergent discussions. A comment like https://news.ycombinator.com/item?id=23294773, to take an obvious example, is a reflexive objection to the submitted title ("may never operate in-person again") but the word "strictly" defangs that objection in advance. There are other comments in this thread that you can tell were mostly reacting to the submitted title, too, since they're arguing with something it said, rather than what the article says.

Why this is fun: it turns out that you can take a strict substring of the article title (in this case a tail) which solves the problem perfectly. That is my favorite category of title-shortening. Often the substring isn't obvious at first and you get a satisfying click when you realize it works.


Consider that there may never be an effective vaccine. It may take a decade for enough people to obtain some level of immunity or for the virus to mutate to a less dangerous form.


People are going to go back to living some semblance of normally, vaccine or not. They already are in many places.


Why the downvotes for this comment? Do any of you even listen to TWIV?


I know this isn't the popular opinion, but aren't we blowing the virus out of proportion a bit?

Don't something like 20-25% of all New Yorkers already have antibodies? Doesn't that show the virus isn't that dangerous? The body count would be in the millions by now.


> Don't something like 20-25% of all New Yorkers already have antibodies? Doesn't that show the virus isn't that dangerous? The body count would be in the millions by now.

For many viral diseases the severity in a particular individual depends on how much of the virus they were exposed do. I don't believe that know yet if COVID-19 is such a disease.

For such diseases, you could have a case where a large fraction of the population is going to get it regardless of whether you continue as normal or you social distance and stay at home as much as feasible, but in the former case most get a large enough dose to get very sick or die and the the latter case most get a small enough dose to not get sick or just get mildly sick. In both cases you would have a large fraction with antibodies.


12.3% when they completed their antibody survey. Taking their death count a week later (because 2 weeks to develop antibodies, 3 weeks to die), and comparing to 12.3% of the NYS population, that equates to 1.1% fatality. An antibody survey in Spain got the same answer.

Herd immunity won't happen until about half the population has had the virus, and 1.1% of 330M is 1.8 million people dead. I'd call that fairly dangerous.

Also consider that many of the survivors end up with serious long-term health problems.


With all respect, I find this perspective incomprehensible, astonishing, deeply depressing.

My take, as a NYer, as someone working on a COVID project, as someone who so far has been lucky to only know of one serious hospitalization in my extended circle- it is exceptionally dangerous. I use the phrase "Russian Roulette" and I stand by that.

1% of likely-infected New Yorkers have died. Probably at least 80% of the NYC population remains at risk.

It does not just target and kill the elderly and infirm. Of teens and pre-teens, New York City has seen thousands of infections, hundreds of hospitalizations, many dozens of deaths. Every age, every demographic impacted.

There is so much we don't know about exposure to infection dynamics, about symptomatic vs asymptomatic progression, about medium and long term impacts.

Yes, life presents all kinds of dangers, people have to work, all sorts of essential jobs have to be staffed, the absolute failure of the Federal government "leadership" to do even the minimum from a financial, logistic, or medical perspective is unforgivably, sociopathically criminal and reduces the practical options on the table-

ALL that aside this virus is no effing joke.

The only reason body counts US-wide are not in the millions is because of shutdowns and various bits of behavioral and epidemiological good fortune the details of which we will only figure out later.

It is almost certainly the case that 90% or more of the US population remain vulnerable, and if people become careless, deaths will rise again.

One more point- I have been in many internet arguments about the various statistical/aggregate measures, eg suggestions that only 30% antibody prevalence may be enough for herd immunity, studies of superspreaders, etc-

Aggregate statistics are BS.

They tell you nothing about you or your family's individual risk in any specific situation. The number of people "doing everything right" yet winding up in the hospital is countless (as are the people doing everything wrong and remaining well). We know a lot yet are still just looking for the keys under the streetlamp.

We are not done with this. This may only be the end of the beginning.

Stay safe. Cheers.


A++ post, almost got me!


Yeah for most it's just a dry cough, if that.

The worry worts and the pansies have wrecked the economy.


So we're all going to learn to cut our own hair and pull our own teeth?


If you don't live alone, it's not actually all that hard to do home haircuts if you just want a basic haircut.

The 1500 hours of training it takes to get a class A barber certificate in Texas (the first state whose requirements I happened to find on the web), which I presume is similar for barbers in other states, covers a whole lot more than just a simple haircut.

A lot of things that can be done reasonably easily, at least in a basic way, at home require a lot more training and preparation when offered as a service to the public. When offering a service to the public you have to deal with a much wider variety of situations, and you have a much higher volume making things like sanitation a lot more important.

(For anyone curious, that 1500 hours is 180 hours of theory, and 1320 hours in instruction and practical work. The theory is 50 hours of anatomy, physiology, and histology of hair, skin, muscles, nerves, cells, circulatory system, digestion, and bones; 35 hours of barber laws and rules; 30 hours of bacteriology, sterilization, and sanitation; 10 hours on disorders of the skin, scalp, and hair; 5 on each of salesmanship, barbershop management, chemistry, shaving, (scalp, hair treatments, and skin); 4 each on sanitary professional techniques, professional ethics, and the scientific fundamentals of barbering; 3 on cosmetic preparations; 2 each on (shampooing and rinsing), (cutting and processing curly and over-curly hair), (haircutting, male and female), and (theory of massage of scalp, face, and neck). 1 hour each on (hygiene and good grooming), barber implements, (honing and stropping), (mustaches and beards), facial treatments, (electricity and light therapy), and history of barbering.

The 1320 practical work is 800 hours of cutting (men's, women's, children's, curly, and razor), 80 hours of shaving, 55 of styling, 40 of shampooing and rinsing, 30 of bleaching and dyeing, 28 or waving, 25 of straightening, 25 of cleansing, 22 of professional ethics (how does this differ from the 4 hours covered in the theory part, I wonder?), 22 of barbershop management, and a bunch more subjects requiring from 8 to 17 hours).


You'd think with all the training ladies' hairdressers would know how to deal with different hair types. My hair isn't that much different from Caucasian hair. Even some ladies' hairdressers in the UK don't know how to deal with my Asian (Oriental) hair. The strands are thicker and I have more hair as well. I either go to the Asian salons or go for the non-trainee hairdressers.

I have received highlights that aren't visible at all except under the sun, hair that doesn't hang right as the weight of my hair holds it straighter when it's long, left with too much hair as they don't understand what thinning hair is, etc.


Not to denigrate the profession, but the ‘theory of barbering’, would be the most infuriatingly mediocre 5 working weeks.

While plenty of barbers are smart people, you don’t need to smart to be a barber.

I’m fairly sure the reason there’s 50 hours of anatomy alone is so the lowest common denominator can pass.


> That being said, my whole team, myself included, are noticing that as we continue to provide Zoom sessions we’re getting better and better client sessions; we’re having breakthroughs all the time now.

Excuse me, but Zoom? How is that still allowed in healthcare? Are all privacy issues resolved?


Paid versions of Zoom implement stricter privacy measures and conform to formal security audits. I work for a government contractor and the paid version of Zoom we use is certified for official business according to some arcane standard.


So you figure Zoom lied to ordinary users saving all the money and effort needed to do it properly, but they made sure to also build a special secure version for their "paid" users who have an official certification?

Let me suggest a question you'd be better off asking. Imagine that to your astonishment they just pocketed the money and gave you the same crap as everybody else, who do you think pays? Have you seen anywhere a pile of money you get as a prize if they'd just lied? No? Because there isn't one.


I’m just relaying the (presumably reliable) information given to us by our fairly robust IT department. If you have credible evidence that Zoom is lying to their corporate partners, I will absolutely pass it along!




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