> Missing HEIC support (and Apple support in general) is not an issue of quality; it's an issue of "knowing your customers".
The test portal "not responding" when receiving an unexpected file format is a quality issue. Not making it clear to the user that the upload has failed before it is too late is another quality issue.
You're right about that; I missed it. It should be transparent about invalid input, and this indeed is a non-brainer to include in a test suite or QA process.
The test portal "not responding" when receiving an unexpected file format is a quality issue. Not making it clear to the user that the upload has failed before it is too late is another quality issue.