At least in the enterprise space, many users won't provide feedback because they feel the product teams won't do anything with the feedback, since someone above your pay grade agreed to pay for the software -- ergo, your opinion does not impact the bottom line.
I work in enterprise software, and I feel like there are two types of feedback. One is end users who provide accurate, actionable feedback on how we can make their job easier, and the other is end users who are mad they have to use software at all. Unfortunately the latter are the ones who complain openly in a way that just makes people angry but gives us, the product teams, no real direction besides writing AI that entirely replaces their job in the end.
In the enterprise space (i.e. Windows 10 Enterprise users), users can fully opt out of Windows 10 telemetry, unlike everyone else but Windows 10 Education users. (Someone asked in the GitHub issue how that tool respects the various control levels over telemetry that Windows 19 offers, but the issue had turned into a shout-fest, so I'm not expecting the rank-and-file MS dev dealing with that issue to want to respond there.)
