It took years before I was willing to try out Peapod, and then in February this year they just completely left the Midwest. Looking for alternatives, they seem to make extensive use of gig workers picking up things from public stores (Peapod had employees and private warehouses), so I said fuck it, I'm just making my own trips to the grocery store again.
The only time I used Peapod, I had a broken foot and was on crutches for a few months so it was difficult for me to go to the store and do a full grocery shopping.
It was... OK. Invariably there were items missing and substitutions I didn't care for. But it got me most of my groceries and it wasn't really hard for me to go to the store to pickup another item or two.
But I haven't used them since I was off crutches that time.
