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Use case: Mediation

Zoom is the only easy to use videoconferencing tool I have found that can do breakout rooms. Mediation is, by law, a confidential process.

From the ConsumerReports article: "Videos aren't off-limits, according to the document, and neither are transcripts that can be generated automatically, the documents you share on your screen, or the names of everyone on a call."

In recommending that my clients use Zoom, am I violating my ethical and legal requirements? Is Zoom breaking the law?




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