I'm sure I'll get down-modded for saying this, but on WHT people will tell you that you get what you pay for, which is in stark contrast with what most people here are saying (lack of gratitude for being a charter customer, etc).
Sure, you paid $200. But if you've been a customer since 2007 then you've basically paid the same price as any cheap shared hosting provider. Contrast this experience with Layered Technologies that ran three price hikes and then when I still didn't leave the server I had with them essentially told me to fuck off once their harddrive failed.
At least jasonhoffman had the courtesy to tell people their best option is to switch servers to avoid trouble.
But, like they say, you get what you pay for. If lifetime support and stability is what you'll come to expect, don't pay bottom dollar prices up front.
Disclaimer: I am not a Joyent customer in any way.
The better option would be for Jason Hoffman to say that he stands by his offer & will ensure that those who took advantage of the TextDrive deal will continue to see the same level of service or better that they received back when they bought it. Advertise your new services fine, but don't try to upsell people anytime there is downtime & don't go around telling everyone that these people are whiners getting their service for "free".
Okay, I get that migrating costs time and that's definitely not free, but saying that Jason upselling is false. It's been repeated by a number of commenters here and it's starting to bother me.
I'm a lifetime Joyent (TextDrive) member. When Joyent started offering newer shared hosting accounts, they allowed me and all other lifetime members the opportunity to migrate. No new fees, no hassle. Just a nice, shiny new space. To me, it's a testament of their support that they didn't try and keep all the lifetime members stuck on the old FreeBSD system.
I also find it unrealistic to expect lifetime customers to never have to migrate from one server to another. Do you really expect the server to run for 20 years without ever having to do anything yourself? Seriously, take some responsibility for your site and move to the latest supported service.
So there are no monthly fees after migrating from the old TextDrive servers?
It sounds like the offers to migrate have either not been sent to all or the messaging has been inconsistent as to costs/ease with which this can be performed.
Sure, you paid $200. But if you've been a customer since 2007 then you've basically paid the same price as any cheap shared hosting provider. Contrast this experience with Layered Technologies that ran three price hikes and then when I still didn't leave the server I had with them essentially told me to fuck off once their harddrive failed.
At least jasonhoffman had the courtesy to tell people their best option is to switch servers to avoid trouble.
But, like they say, you get what you pay for. If lifetime support and stability is what you'll come to expect, don't pay bottom dollar prices up front.
Disclaimer: I am not a Joyent customer in any way.