I remember trying to get a quote / get a few details about buying large quantities of bandwidth from Joyent a couple years back.
They consistently took days to answer simple questions via email. I generally take it that if a company can't even get its sales people responding quickly there's a snowballs chance in hell it's techs will.
If it was a couple of years ago and for large quantities of bandwidth, then you would have been talking to me. We didn't have "sales people" a couple of years back. And I would have said "No" because we weren't in the business of selling "large quantities of bandwidth"
They consistently took days to answer simple questions via email. I generally take it that if a company can't even get its sales people responding quickly there's a snowballs chance in hell it's techs will.