FWIW, Charles Schwab is also down, and is often down during heavy trading. There's a big reliability gap between straight consumer brokers, and the next tier up with interactive brokers et al.
yes, this. many other systems go down in explosive volatility, including IB, tda thinkorswim, etc and they all have their ass covered with electronic trading risk agreements but you dont hear anything about that on wsb because theyre all casual RH chunkers