For example, one Indian supplier Apple approached in 2018 was Superpacks, which operated a packaging factory in Bangalore. Apple sent auditors to assess whether its supplier responsibility practices were up to Apple's standards. The audits revealed dozens of violations. The site had no safety measures for storing chemicals, lacked monitoring for noise and wastewater, and didn't have several environmental and construction permits. It didn't properly test drinking water for workers and the site lacked a fire hydrant system, according to a person close to Apple.
Apple spent months pushing Superpacks to fix the violations. However, the Indian company stopped giving updates and missed deadlines for fixes. Apple ultimately didn't give it a business contract. Superpacks didn't respond to a request for comment.
Apple spent months pushing Superpacks to fix the violations. However, the Indian company stopped giving updates and missed deadlines for fixes. Apple ultimately didn't give it a business contract. Superpacks didn't respond to a request for comment.