> Now, would you say that builder is employed by this website?
Probably yes. The terms are being set by the platform.
> It's a limitation of the platform (limitations made to improve customer experience - imagine if you had to negotiate for every taxi ride, you don't do this for local companies).
I've never used Uber. Does the customer get to choose the driver? On this hypothetical platform, does the customer get to choose the builder?
With Uber (or Lyft), neither party can select the other. The app dispatches drivers as rides are requested.
This is in general...
A driver can decline rides before accepting (because destination is out of their desired area or time exceeds 45 minutes), but that can impact driver rating (or at least, it used to do so). Drivers can also refuse drunk passengers, unaccompanied minors, and a few other things like that.
I'm not aware of any way for a passenger to refuse a driver, short of cancelling the ride completely (which has a fee associated if done close to actual pick-up). And, if you make another ride request, you might get the same driver again.
Probably yes. The terms are being set by the platform.
> It's a limitation of the platform (limitations made to improve customer experience - imagine if you had to negotiate for every taxi ride, you don't do this for local companies).
I've never used Uber. Does the customer get to choose the driver? On this hypothetical platform, does the customer get to choose the builder?