Their Ann Arbor store has been a dump for months at a time as they reorganized and relocated books. Seems like a third of the store is just paper goods--cards and wrapping paper crap. 5 miles from HQ and they still couldn't figure it out.
And yet their new flagship store on Lohr Road by Best Buy is pretty gorgeous, well staffed, and well laid out. Just gotta get in the car and drive, unfortunately.
