I've had ~$150 sitting in my adsense account for about 4 years now because I'm unable to cash out. Their 'input bank information' page is broken, seems like my old banking information is stuck filled out and I can't remove it. Won't let me put new information in either. And the link to the help site leads to a 404.
I've tried various forms to reach a person and they've all been fruitless. Google is just holding my money hostage with no recourse.
They even send me a 'your payments are on hold' email every few months to basically say 'remember, we stole your money and theres nothing you can do about it!'. Thanks Google, I almost forgot that you're the definition of faceless corporation again.
I had a similar situation where I bought a domain for an old blogger blog years ago.
So anyway the credit card tied to that has expired (years ago I thought).
Then Google emails me their "update your payment information" email ... and points me to a Gsuite login.
Bro (Google) I don't have a Gsuite account ... and my regular Google account has valid payment options. Every form of help just points back to Gsuite...
Blogger doesn't appear to have any of the old information as far as the domain being purchased.
I managed to get the domain registrar to help. There was no way to contact Google, it was just an infinite loop telling me to login to Gsuite.
I suppose logically, yeah. I have no idea how to do that though. I don't imagine writing 'Google' on the defendant line is going to work. And if it does they'll likely ban me from all Google services for life. Not really a path I want to go down.
Unfortunately their unlimited storage for ~$14/month via gsuite is the best storage deal on the internet. I've got 13TB and counting in there and would prefer to not lose that account.
I've also got another grandfathered in free gsuite account I've been using for personal things for about 7 years, changing from that would be a nightmare.
I suppose I'm part of the problem, being unwilling to do something about it because I have more to lose than gain.
Yeah that is what they write for the terms. In practice though they have never enforced the 1TB/user clause, can't find any references to them doing that ever. Many people claim to have many terabytes with no enforcement on the user clause, myself included at 13TB currently with 1 user for just under a year so far. Apparently it has been this way for years.
Effectively you get unlimited storage for $12 + taxes/month.
It's a pretty smoking deal if you don't mind the (seemingly minuscule) chance that one day they'll ask for more money or pull the plug. In my use case all the data is easily retrieved again so it would only be a minor inconvenience.
I've had ~$150 sitting in my adsense account for about 4 years now because I'm unable to cash out. Their 'input bank information' page is broken, seems like my old banking information is stuck filled out and I can't remove it. Won't let me put new information in either. And the link to the help site leads to a 404.
I've tried various forms to reach a person and they've all been fruitless. Google is just holding my money hostage with no recourse.
They even send me a 'your payments are on hold' email every few months to basically say 'remember, we stole your money and theres nothing you can do about it!'. Thanks Google, I almost forgot that you're the definition of faceless corporation again.