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#9 is insanely important. I've had this in the last two companies I work for and it makes a huge difference. You won't get the details you need in an all hands meeting. In a 1-on-1 people will spill their guts, will tell you what exactly is going wrong in their opinion and how it might get better.

It's also very important to know more about your employees on a personal level. Are they going through a tough time, do they feel unchallenged or bored? Do you have issues between team members that need resolving? All this can come out in these 1-on-1s.




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