They said they're doing a post-mortem, but how much can a public post mortem really say about "forgot to renew a thing"?
I appreciate the sentiment but I think it's fine for them to just say "we examined our processes, found out what led to the issue, and have modified procedures". I worry a detailed post mortem would just throw specific folks under the bus (most likely some low level employee who isn't actually the root cause)
I appreciate the sentiment but I think it's fine for them to just say "we examined our processes, found out what led to the issue, and have modified procedures". I worry a detailed post mortem would just throw specific folks under the bus (most likely some low level employee who isn't actually the root cause)