I was at a car dealership with a friend last summer and the car salesman was scrolling through a huge list of car ads on a webpage trying to find the car my friend wanted to test drive. He was getting exasperated that he could not find the car and was openly lamenting how this was always such a problem for them.
I showed him how to use Ctrl F to search for the VIN number (which my friend had) and the car salesman seemed amazed. As we were leaving, he told me that he wrote that 'trick' down and plans to show it to all the others as it will save them a lot of time scrolling through pages of results. Granted, this was an older salesman (50s to 60s) but I was somewhat surprised that no one had ever taught him that or that he had never tried to figure out a better way.
As technologists, we make assumptions that don't always hold. Before this, I just assumed that everyone knew how to quickly search a webpage for text.
I showed him how to use Ctrl F to search for the VIN number (which my friend had) and the car salesman seemed amazed. As we were leaving, he told me that he wrote that 'trick' down and plans to show it to all the others as it will save them a lot of time scrolling through pages of results. Granted, this was an older salesman (50s to 60s) but I was somewhat surprised that no one had ever taught him that or that he had never tried to figure out a better way.
As technologists, we make assumptions that don't always hold. Before this, I just assumed that everyone knew how to quickly search a webpage for text.