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> Sometimes there are difficult problems that can only be solved with applied creativity

For these really hard problems, long hours of completely undisturbed concentrated working are the key to success.

Strong collaboration ("bumping into each others") is rather helpful if the "problem" is not that the problem is hard, but it is unclear what problem is even to solve, e.g. you don't know what the customer wants.

Addendum: My comparison with ATC is rather meant the way that it is of central importance to avoid mistakes (bugs in software, plane crashing in ATC) and the work environment should be centrally concern itself around this theme.




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