While I read other opinions about this article not bringing anything new that we already know, as an Enterprise user this reminds me that the people running Google Cloud is the same that comes from this consumer world or new grads with 0 Enterprise experience, which believe their product is perfect and user is wrong. We just completed an evaluation of AWS, Azure and GCP and our leadership raised this concern...which came true when opening GCP account and support was not as responsive as AWS, or Azure. AWS and Azure I even had real people calling us and contact us to understand our use case...I know GCP is bring more people from Oracle and other companies which can help them change this, in the mean time, we still will.invest in AWS, Azure and IBM
