This book has also helped me connect better with others and accomplish what I think needs to be accomplished.
It almost feels like magic how effective it is as it seems to sort of ballet step away and around from conflict. I usually don’t care about conflict so it’s nice to just sort of leave behind all the distractions that come when people focus on the wrong parts of communication.
A recent example where this helped me...I was trying to figure out what tasks needed to be done to launch a product. At first I asked the project manager what tasks he defined and he started getting very defensive because perhaps I thought he sucked at his job. Just by rephrasing that I was concerned that I wouldn’t be able to contribute to things that needed to happen and that I wanted to know what steps needed to be taken, the pm opened up. I felt like the book saved me 30 minutes of pointless arguing.
It almost feels like magic how effective it is as it seems to sort of ballet step away and around from conflict. I usually don’t care about conflict so it’s nice to just sort of leave behind all the distractions that come when people focus on the wrong parts of communication.
A recent example where this helped me...I was trying to figure out what tasks needed to be done to launch a product. At first I asked the project manager what tasks he defined and he started getting very defensive because perhaps I thought he sucked at his job. Just by rephrasing that I was concerned that I wouldn’t be able to contribute to things that needed to happen and that I wanted to know what steps needed to be taken, the pm opened up. I felt like the book saved me 30 minutes of pointless arguing.