This is absolutely the right way to do things. My time, and my developer's time is far too important to handle mundane tasks, and if we're manually doing those tasks, that just another thing I need to double check to make sure I did correctly, and that seriously wears on me.
I'm paid a lot of money to solve problems, not write code. Is code involved? Yes, of course, I'm a programmer, but my job is to solve issues. I have never been at a place where I've though, "you know if I automate this button, I don't have a job anymore." There is always WAY too much work to do that actually requires my attention.
Agreed! There's always more work to do, no matter how much you automate.
I run my company's admittedly very small IT. If I could automate everything on my list, that list would immediately fill up with even more stuff that needs to get done.
I'm paid a lot of money to solve problems, not write code. Is code involved? Yes, of course, I'm a programmer, but my job is to solve issues. I have never been at a place where I've though, "you know if I automate this button, I don't have a job anymore." There is always WAY too much work to do that actually requires my attention.