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From a business perspective - regardless of the content of consulting/freelancing:

People respond to incentives and everything that matters to you and to the client is up for discussion.

I do a mix of project work, training, and team/design coaching. I have a graduated rate schedule. If we're doing a long-term project, I'll typically price work out at the week level and bill at what comes out to be a lower effective hourly rate. This is fine, because these things are planned in advance and I can schedule around them. For customers that want to be able to get an hour or two of time nearly on-demand, I bill a much higher effective hourly rate and bill at 15 minute intervals.

I value my time, and I value being able to plan for things. I incentivize clients to do this by charging them more for things that are relatively inconvenient.

I like being paid on net30 terms - this is how I plan my cash flow. If a client has a blanket rule for net60 or something else, I'll discuss with them my preference, and will typically offer early payment discounts, something like a 2.5/30 net60. Again, incentivizing my preference. I'd rather have a predictable cash flow.

Regarding the second item - it's always worth discussing something. I've never had a customer issue with schedule or scope when we've talked through what's happening. Your work matters to your customer. Keep them apprised of what's happening.

I will typically have active work with 3-5 clients at a time. I have a mix of remote clients and those that prefer on-site presence. For much of the last month and a half, I worked out of one client's office, but had daily standing commitment from 12-5 for another remote client. The on-site client was fine with this, because we discussed the schedule. They prioritized the on-site presence and immediate availability.

I typically won't work full time for a single client. I consider full-time to be 40hr/wk for more than two consecutive weeks. This doesn't mean I have no long term clients, just that we work out schedules that work for both of us. This is because I value my schedule flexibility and don't want to be beholden to a single client. My clients get this.




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