We used to use Pipeline, but recently switched to Bantam Live. Better pricing model, better user interface, decent reporting, plus it has an iPhone version. Worth checking out.
We used to use Solve360 but we use Bantam Live now too. Solve360 is actually a very powerful CRM platform/toolkit but the non-technical people didn't really grok it. Bantam Live has some warts but it provides a lot of functionality without making many compromises. Second that it is worth checking out.
